This Intellectual Property Protection Policy (hereinafter referred to as “this Policy”) sets out our commitment to intellectual property protection and explains how the platform handles infringement complaints.
1. Overview of Intellectual Property
We respect the intellectual property rights of others and require all sellers, buyers and users to comply with relevant laws and regulations. Intellectual property includes but is not limited to:
Trademark rights (brand names, logos, slogans)
Copyright (pictures, product descriptions, videos, software)
Patent rights (inventions, product designs, utility models)
Product appearance rights (product packaging, unique appearance)
It is prohibited to use unauthorized protected intellectual property on the platform!
2. Prohibited Behaviors
Selling counterfeit or imitation products
Unauthorized use of copyrighted content (images, text, videos, etc.)
Infringement of others’ trademark rights (such as unauthorized use of well-known brand names or logos)
Theft or imitation of others’ patented product designs
Any other violations of intellectual property laws and regulations
3. Infringement complaint handling process
If you believe that the products or content on the platform infringe your intellectual property rights, please submit a written complaint to us and provide the following materials:
Valid identity certificate of the right holder (business license/ID card copy)
Proof of intellectual property ownership (trademark registration certificate, patent certificate, copyright registration certificate, etc.)
Specific link to the infringing product/content and infringement description
Contact information of the right holder (address, phone number, email)
Proof of intellectual property ownership (trademark registration certificate, patent certificate, copyright registration certificate, etc.)
Specific link to the infringing product/content and infringement description
Contact information of the right holder (address, phone number, email)
4. Complaint Handling
We will review the complaint within 1-3 working days after receiving the complete complaint materials.
If the complaint is established, we will immediately remove the infringing goods or content.
If the complaint is not established, we will inform the reason and retain the relevant goods/content.
5. Disclaimer
As a trading venue, the platform cannot conduct a substantive review of each product.
We take action based on the materials provided by the complainant, but we do not bear legal responsibility for the authenticity of the complaint.
The final right of interpretation of intellectual property disputes belongs to the judicial authorities.
6. Policy Updates
We may revise this policy according to laws, regulations or business needs, and will notify users through platform announcements and other means after the revision.
7. Contact Us
If you have any questions or complaints related to intellectual property, please contact us.